SmartieJAM

We don’t offer make-ups or refunds for missed classes, but you’ll receive one Drop-In Play Pass for each class you miss. Simply log into your Smartie account within 24 hours after the class ends and click Claim 1 Drop-In Play Pass at the top of the website for a fun bonus playdate later on. Remember to reserve your drop-in play time in advance at smartiepants.ca/dropins.

Absolutely! We have BRAND NEW weekend classes designed just for families who can’t join us during the week. Check out SmartieSports+Yoga and SmartieGLOW offered on Saturday’s!

Plus, we also offer Drop-In Play packs and host magical birthday parties so your little one can still enjoy all the Smartiepants fun on weekends or special occasions!

Absolutely! The ages listed are just gentle guidelines. If your Smartie is a bit younger or older and the class feels like the right fit, we’d love to have them. Our instructors are great at adjusting for each child’s stage and confidence level.

No need to miss out! You’ve got 3 options:
1) Purchase the class that works best for you & let us know when your vacation is once you’ve registered. We will credit you for the classes missed.
2) Email us closer to the session start date – and if a class is not full, we may be able to pro-rate it for you.
3) Purchase a Drop-in Play Pack and come to drop-in play times when you’re in town!

We’re super flexible! If your schedule shifts, just reach out – we’ll do our best to move you into another class. And if nothing fits, we’ll place a credit on your account for future use. We know routines change, and we want Smartiepants to fit into your family’s rhythm – not the other way around.

All of our programs run in sessions (same class, same time each week), but if spots are still open once the session starts, we may be able to offer a pro-rated spot or a one-off trial. Just shoot us an email and we’ll do our best to fit you in!

We also run Free Classes for New Families 1-2 times per month. So if you’re new to Smartie – click here to check them out!

Life happens (and so do nap changes)! If you need to cancel your session for any reason, we’ll pop a credit on your account that never expires. You can use it anytime – for a future session, drop-in play, or even a Smartie birthday party.

The structure stays the same for comfort and routine, but themes, songs, and activities change every session – so there’s always something new for your Smartie to explore!

Of course! We know it takes a village! As long as everyone’s listed on your account, they’re welcome to join the fun. Just give us a heads-up and introduce yourself when you enter so we can say hi by name!

We get it – sometimes you’ve got an extra sidekick in tow! 👶 Babies are welcome to tag along in a carrier or bucket seat during caregiver classes. Once they’re on the move, though, they’ll need their own spot (since grown-ups need to keep eyes on their enrolled Smartie). If you’re ever in a bind – say a sibling’s home from school – just shoot us an email and we’ll do our best to make it work!

Yes! We’re thrilled to introduce SmartieAdventures (drop off), where kids explore weekly missions in art, nature, heart health, and more. AND for children 4 years + we also offer SmartieArtists and Social Butterflies (both drop off) – creative, confidence-building classes that grow right alongside your little learner.

ou don’t need to email us if you’re going to miss a class. Just remember to log into your account within 24 hours after the class ends to claim your Drop-In Play Pass.